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What is the warranty period of the products I purchased? <\/strong><\/p>\n\n\n\n All products sold on studiogien.com.tr are under warranty, warranty terms vary depending on the product and brand. In addition, our products have a delivery guarantee. <\/p>\n\n\n\n What should I do if my order is incomplete, incorrect or damaged? <\/strong><\/p>\n\n\n\n In this case, you should not take delivery of the product by asking the cargo officer who delivered your order to keep a record. If you immediately contact studiogien.com.tr Customer Services via phone or e-mail and provide the necessary information, your order will be compensated as soon as possible and the shipping costs required for this process will be covered by studiogien.com.tr. <\/p>\n\n\n\n I think the product I purchased is faulty, what should I do? <\/strong><\/p>\n\n\n\n If the product you ordered was sent to you with a manufacturing defect, you can exchange or return your product with the same product within the warranty or liability period. You can contact our customer service representative on our Customer Line at 0536 511 44 36 during working hours (09.00-18.00) on weekdays. If it is out of working hours and on holidays, it will be sufficient to report your problem to info@studiogien.com.tr with your phone number. Our customer service representatives will get back to you as soon as possible. <\/p>\n\n\n\n The product I purchased does not have a warranty certificate, what should I do? <\/strong><\/p>\n\n\n\n In all of our products offered for sale, your invoice also replaces the warranty certificate. The warranty process will be initiated based on the date on your invoice. <\/p>\n\n\n\n The product I bought is broken, I am not satisfied with the product I bought, what should I do? <\/strong><\/p>\n\n\n\n If you think that the product you have purchased has broken down due to a manufacturing defect under normal usage conditions or that you are not satisfied with the product, please send your complaint, an e-mail containing your problem and a phone number where we can reach you, to info@studiogien.com.tr. Our customer service will give you the support you need as soon as possible. <\/p>\n\n\n\n How can I return and exchange the product I ordered?<\/strong><\/p>\n\n\n\n According to the regulation on distance contracts, it is 14 days by law. You can exchange or return the product that you purchased on studiogien.com.tr, which does not fit and\/or you do not use, with another product within 14 days. Return and Exchange Process and Processing Time In case of returns, a refund is made according to your payment method or a discount coupon is defined to be used again on studiogien.com.tr. After checking the compliance of the product with the return conditions, studiogien.com.tr will process the refund to your credit card in 3-5 business days. T\u00fcrkiye \u0130ade Adresi;<\/strong> <\/p>\n\n\n\n Other Countries Return Code<\/strong><\/p>\n\n\n\n UPS: 5RV101<\/strong><\/p>","protected":false},"excerpt":{"rendered":" Sat\u0131n ald\u0131\u011f\u0131m \u00fcr\u00fcnlerin garanti s\u00fcresi nedir? studiogien.com.tr\u2019da sat\u0131lan t\u00fcm \u00fcr\u00fcnler garanti alt\u0131ndad\u0131r, garanti \u015fartlar\u0131 \u00fcr\u00fcne ve markaya ba\u011fl\u0131 olarak de\u011fi\u015fmektedir.…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1111","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/studiogien.com.tr\/en\/wp-json\/wp\/v2\/pages\/1111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studiogien.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/studiogien.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/studiogien.com.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/studiogien.com.tr\/en\/wp-json\/wp\/v2\/comments?post=1111"}],"version-history":[{"count":4,"href":"https:\/\/studiogien.com.tr\/en\/wp-json\/wp\/v2\/pages\/1111\/revisions"}],"predecessor-version":[{"id":1470,"href":"https:\/\/studiogien.com.tr\/en\/wp-json\/wp\/v2\/pages\/1111\/revisions\/1470"}],"wp:attachment":[{"href":"https:\/\/studiogien.com.tr\/en\/wp-json\/wp\/v2\/media?parent=1111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
takes place during the day. Refunds of payments made in installments are returned by the bank in the same number of installments. For money transfer payments, you must inform us about your bank account information. You can report your return or replacement requests to the virtual store customer service representative by filling out the relevant form in your account. The products to be returned must be in their original packaging, complete with all accessories and packaging materials, physically undamaged, unused, in a resalable condition and the original invoice of the product must be sent by filling out the form on the back page of the invoice. Unpaid returns are not accepted. We kindly ask you to send the product or products you want to exchange by filling out the form on the back page with the invoice. After checking the suitability of the product for resale in exchanges, the requested product request for replacement is made. The requested product is delivered to cargo within 3-5 working days. If the product is out of stock, the fee will be returned to you or a discount coupon will be defined to be used again on studiogien.com.tr.<\/p>\n\n\n\n
S\u00dcRAT KARGO KODU 1300851128<\/strong><\/p>\n\n\n\n